Brightstar People
PEOPLE SERVICES

Fractional Business Support Services

Flexible senior business support for owner-managed businesses, SMEs, professional service firms and barristers' chambers.

Providing senior-level executive assistance, office management, operations, legal administration and marketing support to help organisations maintain continuity, improve efficiency and create the operational capacity needed for sustainable growth.

Introduction

When organisations are growing, experiencing change or managing increased workloads, they often need experienced support — but not always on a full-time basis.

We provide flexible Fractional Business Support, delivering senior-level expertise across executive assistance, office management, operations, legal administration and marketing. Working as a trusted extension of each client's team, we help businesses maintain continuity, improve efficiency and reduce pressure on internal resources.

With extensive experience supporting senior leaders, legal professionals and owner-managed businesses, we quickly integrate into organisations, providing practical, hands-on support during periods of growth, staff absence, recruitment gaps, operational change and business-critical projects.

Beyond day-to-day support, we provide dedicated Executive Continuity for Managing Directors and senior leaders during periods of leave. We manage key communications, keep stakeholders informed and ensure urgent matters are appropriately prioritised and escalated, helping businesses remain responsive while providing leadership with complete peace of mind and a seamless handover upon their return.

What we offer

Services

Executive Assistant Support

Dedicated support for business owners, Managing Directors, partners and senior leadership teams.

Services include:

  • Diary and inbox management
  • Meeting coordination and scheduling
  • Travel and itinerary planning
  • Action tracking and follow-up
  • Confidential senior-level support
  • Stakeholder communication and coordination

Office Management & Business Support

Helping businesses operate efficiently and professionally on a day-to-day basis.

Services include:

  • Office coordination
  • Supplier liaison and relationship management
  • Onboarding support
  • HR administration assistance
  • Finance administration, invoices and expenses
  • Document management and workflow organisation
  • General business administration support

Executive Continuity & Leadership Cover

Providing trusted support when senior leaders are on leave or unavailable.

Services include:

  • Managing Director and senior leadership holiday cover
  • Executive inbox management and triage
  • Stakeholder and client liaison
  • Prioritisation and escalation of urgent matters
  • Management of approvals, actions and deadlines
  • Business continuity support
  • Comprehensive briefing and handover packs

Marketing & LinkedIn Support

Helping businesses improve visibility, strengthen their profile and maintain consistent communication.

Services include:

  • LinkedIn content planning and scheduling
  • Drafting professional posts and articles
  • Personal brand and business visibility support
  • Marketing administration
  • Campaign coordination
  • Website content updates
  • Newsletter preparation and distribution
  • CRM and contact database management

Legal Submissions & Document Support

Supporting firms and professionals with important submissions and deadline-driven projects.

Services include:

  • Preparation and coordination of legal submissions
  • Document collation and quality checking
  • Deadline management
  • Submission scheduling
  • Coordination of supporting documentation and evidence packs
  • Stakeholder liaison throughout the process

Process Improvement & Interim Support

Practical support to improve efficiency, visibility and accountability.

Services include:

  • Reviewing current ways of working
  • Identifying inefficiencies and operational gaps
  • Creating practical processes and workflows
  • Introducing trackers and accountability systems
  • Improving communication and handovers
  • Supporting implementation of new systems and working practices

Interim & Ad Hoc Cover

Flexible support when additional capacity is needed quickly.

Ideal for:

  • Holiday cover
  • Sickness cover
  • Emergency leave cover
  • Recruitment gaps
  • Backlog clearing
  • Business-critical projects
  • Operational support during busy periods

Our services are particularly suited to:

Who We Work With

  • Owner-managed businesses and SMEs
  • Professional service firms
  • Solicitors' firms and barristers' chambers
  • Legal and professional services teams
  • Consultants and independent professionals
  • Organisations needing experienced business support without a permanent hire

About Our Business Support

We are experienced business support professionals delivering flexible Fractional Business Support, Executive Assistant, Office Management, Operations and Marketing services to owner-managed businesses, SMEs, professional service firms and barristers' chambers.

With careers spanning executive support, office management, legal administration, marketing and operations, we have extensive experience working with senior leaders, legal professionals and growing and established businesses in fast-paced environments where organisation, responsiveness and attention to detail are essential. We help organisations maintain continuity, improve efficiency and ease pressure on internal teams during periods of growth, change, staff absence, recruitment gaps and increased demand.

Whether engaged for a short-term project, interim assignment or ongoing retained support, our focus is simple: delivering dependable, proactive support that helps businesses stay organised, maintain momentum and focus on what matters most.

Why Businesses Choose Us

Businesses choose us because we combine senior executive support, office management, legal administration, marketing and operational expertise within one flexible service.

Whether engaged to provide additional capacity, interim cover or project support, we deliver immediate value by quickly integrating into organisations and becoming a trusted extension of the team.

Clients value our:

  • Extensive experience across legal, professional services and SME environments
  • Flexible remote, on-site, interim and project-based support
  • Calm, organised and solutions-focused approach
  • Ability to improve operational efficiency while maintaining business continuity
  • Senior-level expertise without the commitment of a permanent hire

Rates & Engagement Options

Support is available on:

  • An hourly basis
  • Half-day bookings
  • Full-day bookings
  • Short-term interim assignments
  • Ad hoc retained support
  • Project-based engagements
  • Process improvement projects
  • Marketing and LinkedIn support packages
  • Submissions and deadline-driven project work

Engagement Options & Pricing

  • Remote support from £40 per hour
  • On-site support from £45–£50 per hour
  • Day rates from £350–£425
  • Process improvement and implementation support from £500 per day
  • Marketing, LinkedIn and submissions support is priced according to scope and requirements.

Whether you need support for a few hours, an interim assignment or ongoing retained assistance, we'd be delighted to discuss your requirements and provide a tailored quotation.

Get in touch

Ready to take the next step with your business?